Last updated: October 5, 2026
[DO WERYFIKACJI PRAWNEJ] Terms skeleton — structure and neutral placeholders, not legal advice. A lawyer must prepare or approve the text.
Service provider
The service is provided by [DO UZUPEŁNIENIA: company name, address, tax ID, registration details], "loom.studio". Contact: contact@loomstudio.co.
Definitions
Client — the person or company that orders the subscription. Subscription — the monthly design service described in these terms. Request — a single design task the Client adds to the Trello board. [DO UZUPEŁNIENIA]
The service and technical requirements
loom.studio provides a design service on a subscription basis. You need a web browser, an email address and a Trello account. [DO UZUPEŁNIENIA]
Contract and payment
The Client orders the subscription after a short call — there is no online purchase on the site. The contract is concluded when the first payment after the call is made [DO UZUPEŁNIENIA: invoice or payment link]. The Payments tab describes payments in detail. [DO WERYFIKACJI PRAWNEJ]
Request queue and timing
The Client adds requests to their own Trello board. We work on them one at a time. Average delivery is about 48 hours — an indicator, not a guarantee. [DO UZUPEŁNIENIA: confirmation and rules for larger projects]
Revisions, copyright and licences
[DO UZUPEŁNIENIA: number and process of revisions, when economic rights transfer or the licence scope, fields of use]
Pausing and cancelling
The subscription can be paused or cancelled in the client panel, opened with an access code. [DO UZUPEŁNIENIA: effects of pausing and cancelling]
Right of withdrawal
[DO WERYFIKACJI: withdrawal right for consumers and sole traders treated as consumers, deadline, how to withdraw, exceptions]
Complaints
Complaints can be sent to contact@loomstudio.co. [DO UZUPEŁNIENIA: required details and response time]
Liability
[DO WERYFIKACJI PRAWNEJ]
Login codes
The client-panel access code is confidential. Do not share it; if it is lost or disclosed, ask for a new one.
AI assistant
The AI assistant on the site is informational and can be wrong. Binding arrangements are the ones confirmed in a call or in writing.
Changes, governing law and contact
[DO UZUPEŁNIENIA: how changes are announced, governing law, jurisdiction]. Contact: contact@loomstudio.co.
Questions? contact@loomstudio.co